Returns & Exchanges

If you are not completely satisfied with your purchase, you may return your device in its original condition within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Contact our support team or use our online portal to request a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Item

  Place the smartwatch and all original accessories/manuals back into the original packaging to ensure a valid return.

• 3.
  Label and Ship

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once received, our technicians will inspect the device. Approved refunds are processed back to the original payment method within 5-7 business days.